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RBI issues stricter norms to curb mis-selling by lenders

The directions impose a strict consent-capture and interface-design protocol, closing gaps left in the Feb 11 draft. According to the framework, banks must capture explicit consent via verifiable modes such as signed physical/electronic dec

Pulse Bharat · Why it matters

Banks must now capture explicit consent from customers via verifiable modes such as signed physical documents before selling them financial products, protecting consumers from mis-selling.

TOI Business 3 newsrooms Tue, 16 Jun 2026 00:10

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Deccan ChronicleRBI Tightens Norms to Curb Mis-selling of Financial Products TOI BusinessRBI tightens mis-selling rules; banks barred from incentive structures that encourage aggressive sales